Delivery areas and charges
The current online checkout handles UK addresses. A delivery quote depends on your postcode, products and the rules configured for the shop. Your delivery charge and VAT appear in the review total. Where a postcode has no matching service, contact us for a quote or choose collection if it is offered.
Dispatch and arrival
Please contact us to confirm the dispatch timeframe before ordering. A stock allocation or “available” label is not a guaranteed arrival date. Bespoke production and delivery dates must be agreed for your project.
For consumer orders, delivery is normally due within 30 days unless another period has been agreed. Contact us about a delay or a delivery date that is essential to your purchase.
Collection
Collection is shown only when enabled. The review screen displays the collection address. Please agree a time with our team; the registered office is not automatically a collection point.
Following your order
Use your shop account to check order status and available tracking. Contact us promptly if the address is incorrect, goods are missing or a delivery arrives damaged. See Returns for cancellation and fault information.